FAQs

The BE Connected online store offers a wide range of electronic accessories as well as various mobile SIM cards.

You can choose from the best companies and telecommunications service providers in Saudi Arabia (Virgin Mobile, Lebara, Mobily), with a large selection of exclusive offers and packages for both traditional mobile SIM cards and advanced e-SIM cards.

You can visit BE Connected online store and navigate to the SIM or “mobile SIM card” category.

There, you’ll find multiple options including packages, offers, and diverse services to suit everyone’s needs.

Once you’ve selected the appropriate product, add it to your shopping cart and follow the secure payment steps to complete your purchase.

A mobile SIM card is a physical card inserted into your device to activate the service.

It is a smart card that contains customer information and enables network connectivity.

In contrast, an E-SIM card is a digital chip embedded within the device, making it easier to switch between service providers without needing a physical card.

BE Connected offers all the options to meet your needs.

Yes, BE Connected provides a comprehensive activation guide for all types of SIM cards, whether it’s a physical mobile SIM card or an E-SIM card.

Additionally, you can contact customer service for assistance if you encounter any difficulties during the activation process.

When you purchase a Virgin SIM card from BE Connected, you gain access to exclusive offers and 24\7 support, along with excellence service at competitive prices.

We are committed to providing the best customer experience through premium options and exceptional after-sales service to ensure complete satisfaction.

The online store offers multiple secure electronic payment options, facilitating a smooth purchase process.

You can pay via credit cards or other electronic payment methods available through the payment gateway.

After completing your purchase of products like a mobile SIM card or an E-SIM card, you will receive a confirmation email containing a tracking number and instructions on how to track your order.

You can contact our customer service team via email or by calling our dedicated support phone number.

Our team is available at all times to provide assistance and support for any inquiries you may have.